Something About Me

I provide technical support, cybersecurity awareness, and system administration assistance across enterprise environments.

In terms of activities not realted to IT, I always bike around DC every weekend. I also play mobile and computer games like League of Legends and Mobile Legends. Sometimes I hang out with my friends and we sing karaoke with my friends.

Experience

Junior OIT Service Desk Technician

University of the District of Columbia | Feb 2026 – Present
  • Assists user with account access, password resets, and system configuration across Windows and macOS environments
  • Supports the implementation and deployment of Kofax Secure Print solutions on Windows and macOS devices
  • Documents Kofax Secure Print installation procedures and create user guides
  • Responds to on-site service requests across campus to diagnose and resolve computer and peripheral issues

District Leadership Program IT Intern

DC Office of Human Rights | Dec 2024 – Sept 2025
  • Collaborated with the Office of the Chief Technology Officer to implement DC’s Artificial Intelligence Order
  • Assisted management in preparing the AI Values Alignment Report
  • Liaised with the Alternative Dispute Resolution Unit to update case logs using DC Rights Tracker
  • Conducted research for active and pending Human Rights cases
  • Oversaw the de-commissioning of legacy computers and the imaging and preservation of historic data
  • Provided technical support for system upgrades
  • Addressed employees’ IT requirements
  • Maintained OHR’s intranet site
  • Regularly used generative AI technologies such as ChatGPT, Gemini, and Copilot to increase productivity

Student Computer Technician

Prince George's Community College | Mar 2023 – Dec 2024
  • Resolved and documented vulnerability issues identified by monthly system scans
  • Collected and analyzed security certificates as part of vendor assessment
  • Collaborated with the IT team to effectively deploy campus technology services
  • Developed prototype Python code to add, update, and track vulnerabilities
  • Drafted security compliance questionnaires
  • Spearheaded campus campaigns to raise student awareness of cybersecurity threats

Education

B.S. Information Technology
University of the District of Columbia
Expected Spring 2027

A.S. Information Technology
Prince George's Community College
May 2025

Leadership & Awards

Marion Barry Youth Leadership Institute (MBYLI)

  • Successfully completed a summer leadership program sponsored by the DC Department of Employment Services (DOES)
  • Designated as a Youth Leader in the Omega Level, the highest level of training within the program
  • Engaged in hands-on experiences and leadership activities designed to develop 21st-century leadership skills
  • Awarded the Outstanding Leader award for exceptional performance and contributions during the program

DC Mayor's Opportunity Scholarship

  • Selected to receive a $4,500 scholarship and a brand-new laptop through a competitive application process
  • Recognized for academic excellence and leadership potential